Contact Us

Please browse our list of helpful phone numbers below. If you are looking for a specific department or provider’s office, please call the Peterson Health operator and we will happily transfer you to the appropriate extension.

Peterson Health Operator
830.896.4200

Human Resources
830.258.7440

Information Desk (between 8:30am–4:30pm CST)
830.258.7550

Patient Accounts
830.258.7423

Financial Aid
830.258.7405

Medical records
830.258.7000
Option 1 – Release of Information
Option 2 – Birth Certificates or Patient Portal

Patient Experience (Concerns, compliments, complaints)
830.258.7630

Patient Rooms
830.258.2 + room number

What patients say about Peterson Health

I was unexpectedly a patient at Peterson for four days, from the emergency room to the West Wing of the 3rd floor. Everyone - nurses, doctors, technicians, maintenance staff, food service, administrators, etc. - treated me with care and concern. I certainly did not want to be in the hospital, but they all made the stay a lot easier. Any call from me was answered immediately. The doctor on staff during my stay explained things in terms I could understand. Food service checked with me if I hadn't called as usual. Special services personnel checked on me there and when I got home. And, a special thank you to the wonderful nurses and technicians who were with me 24 hrs a day. You all are great!

Elizabeth P.

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