Contact Us

Please browse our list of helpful phone numbers below. If you are looking for a specific department or provider’s office, please call the Peterson Health operator and we will happily transfer you to the appropriate extension.

Peterson Health Operator
830.896.4200

Human Resources
830.258.7440

Information Desk (between 7am – 8pm CST)
830.258.7001

Patient Accounts
830.258.7423

Financial Aid
830.258.7405

Medical records
830.258.7000
Option 1 – Release of Information
Option 2 – Birth Certificates or Patient Portal

Patient Experience (Concerns, compliments, complaints)
830.258.7182

Patient Rooms
830.258.2 + room number

What patients say about Peterson Health

When I called 911 that evening, I honestly prepared myself to not see my dad alive again after that due to how quickly and severely he had fallen sick. After his negative COVID results came back, I walked into his ER room about 30 minutes after we arrived and he was alert (he was even smiling!) and receiving the necessary medications and treatments to help him. Immediately, everyone began helping him as a TEAM between each department quickly and efficiently to ensure my dad was taken care of and comfortable. It's almost like they were Angels bringing him back to me! I knew he was in the very BEST hands! My dad hasn't stopped talking about how greatly his opinion of Peterson hospital has changed after the phenomenal care he's received over the past couple of days. He said everyone is being so helpful and caring, thoughtful, and shows its a TEAM effort! He has so much more respect for PRMC and the staff and is so appreciative of everyone. He didn't stop bragging on how helpful and nice everyone has been to him and our family.

Melanie C.

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